WEST WORCESTERSHIRE MP Dame Harriett Baldwin has called for an urgent review of the county post delivery service after receiving a series of reports about missing mail.
The MP has written to the chief executive of Royal Mail asking him to urgently review local concerns and to fix serious network issues which have emerged over the last month.
Constituents have reported that they regularly do not see postal deliveries for many days followed by a single bulk delivery of mail, sometimes just once a week or worse.
The Royal Mail was bought by new owners in 2024 but the sale came with a pledge to maintain the obligations to deliver first class mail six days a week.
People living in areas including Upton-upon-Severn and Malvern have reported serious issues with post deliveries to their MP.
Dame Harriett said: “In the last few weeks, I have seen a serious increase in the number of people complaining to me about postal deliveries with people reporting that they have had bulk deliveries of post once a week.
“The Royal Mail is coming into its busiest period, and traditionally temporary workers are taken on to deal with the increase in workload, but this seems to me like a problem that has been building over a couple of months.
“My biggest concern is that people may be missing urgent hospital appointments or test results, which are often still sent out through the post. I’ve heard reports of events being cancelled because people cannot rely on a first-class mail delivery service.
“I have asked the chief executive to carry out an urgent review of the postal system which covers my constituency and identify any issues that may be delaying the delivery of mail.
“This is the time of year when we traditionally take time to thank our local postie and I want to be reassured that any change in ownership hasn’t had an effect on the ability of them to do their jobs well.”
